Privacy Policy

Effective Date: November 1, 2025

Crown and Oyster (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us online at crownandoyster.com.

By using our website, you agree to the practices described below.

Information We Collect

We collect personal information that you provide when purchasing a fitted hat or submitting a custom request. This may include:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number if provided

  • Hat size and customization details

  • Payment information processed securely through our payment provider

We also automatically collect technical and usage data to improve our site, including:

  • IP address

  • Device and browser type

  • Pages visited and website activity

  • Cookie and analytics data

How We Use Your Information

We use collected information to:

  • Process and ship your hat order

  • Produce and personalize custom hat designs

  • Communicate order updates or respond to requests

  • Provide customer support

  • Improve product quality and website experience

  • Send marketing communications only if you opt in

  • Prevent fraudulent activity or security risks

We collect only the information necessary to deliver premium fitted hats and custom crafted services.

Sharing Your Information

We may share limited information with trusted service partners including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics services

  • Email and customer communication platforms if you opt in

We do not sell or rent your personal information. Partners only receive what is needed to assist in fulfilling orders or operating our website.

Cookies

We use cookies to help the website function and to understand how visitors engage with it. You can disable cookies in your browser settings although some features may not work properly.

Data Retention

We retain personal information as long as needed to fulfill your order and maintain business compliance. Custom design details may be kept to support repairs, reorders, or matching future designs.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Stop receiving marketing emails at any time by unsubscribing

To make a privacy request, contact us using the information below.

Security

We take reasonable measures to protect personal information. Payment data is processed securely through PCI compliant systems. Although we work hard to protect your data, no method of transmission or storage is completely secure.

Children’s Privacy

Our website and products are not directed to children under 13. We do not knowingly collect data from children.

International Customers

If you shop from outside the United States, your data may be stored and processed in the United States where privacy laws may differ.

Changes to This Policy

We may update this Privacy Policy from time to time. The Effective Date above will always reflect the latest version.

Contact Us

If you have any questions or requests about this Privacy Policy or your personal information, please contact us at:

Crown and Oyster
 Email: info@crownandoyster.com
 Mailing Address: 248-25 Northern Blvd, Suite 1-J, Little Neck, NY 11362, United States